The McCluskey Experience

January 10th, 2020 by

A man is smiling and giving the thumbs up after buying a used car at McCluskey Chevy.

If you’re looking for used cars for sale in Ohio, you don’t need to look any further than McCluskey Chevy. We are one of the biggest Chevy dealers in the world and have one of the best selections of new and used cars in the state. People come from all over to visit us, so what is it exactly that makes us worth the trip into the city? Well, let’s take a look at what sets McCluskey Chevy apart from its competitors and why shopping with us has become known as the “McCluskey Experience.”

Our commitment to the customer is clear from the moment you drive up to the dealership. As soon as you see our dealership, you’ll understand. We have invested millions in renovations to make your car-buying experience as hassle-free and convenient as possible. This is not just a dealership; it’s a destination. With the many complimentary amenities, such as Starbucks coffee and over 100 beverages, and a nice selection of complimentary snacks, you might not even know you are at a dealership.

But you’ll be happy you are when you see our selection of new and used cars. Our goal is to make this more about car-buying than car-selling. We have created an environment of respect, and our service philosophies reflect this in all phases. So let’s see what sets us apart, and why you can always know you’re in the right place when you’re at McCluskey Chevy.

State-of-the-Art Showroom

Walking into the dealership, you’ll notice how pristine and welcoming our building is, unlike any dealership you’ve ever been to. You’ll want to check out the Internet Cafe for complimentary drinks and refreshments, and free high-speed internet. Buying a new car takes time, so we made it a priority to make the customer as comfortable as possible during this process.

The Internet Cafe is one of our favorite aspects of the dealership, and we hear from our customers that it is one of theirs too. Knowing we have a clean and comfortable place to shop for a new car or wait while we service your vehicle is truly invaluable.

Commitment to Customer Service

A smiling car salesman, who is similar to someone that you'll see while shopping for used cars for sale in Ohio, is standing in a car showroom.

We pride ourselves on providing the best customer service in all of Ohio. Regardless of how you reach out to us, whether by phone or e-mail or in person, you can be assured that we are here to help you and understand your needs. Our employees enjoy what they do, and it shows in everything they do. Our employees are what make us a special place.

You can see in our customer reviews how much of a difference our employees make in your car-buying experience. You’ll notice many of these even mention our employees by name, which we are sure is a pretty rare thing in an industry not known for this kind of customer service.

Hours Built Around Your Schedule

For even more proof of our commitment to the customer, you don’t have to look any further than our hours. We know how hard it can be to find the time to take your car in for service. We also know how difficult the car-buying experience can be and so we have extended hours so that you will have the time to feel comfortable with your purchase and will not feel pressured. We are open Monday­-Thursday from 9:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and we also have hours on Sunday from 10:00 AM to 6:00 PM.

These are hours built around your schedule to ensure you will not have to miss work and can stop by whenever it is convenient for you. We know how stressful it can be to find the time for car repairs and service, so we’ve made it our priority to be flexible. How flexible? We’re open until 3:00 AM during the week! That’s right, 3:00 AM. With us, there’s no rushing around town to make it to the dealership before it closes. We’re open, so you can pick up your car whenever it’s convenient for you. If you’d like to come by before work, we’re open then too. We open Monday-Friday at 7:30 AM, Saturday at 9:00 AM and Sunday at 10:00 AM. We’ve adopted these hours because we know how difficult it can be to find the time to have your vehicle serviced.

Location, Location

This is an often-overlooked aspect of car shopping, but being centrally located is a big bonus, especially if you want to grab a quick lunch while you are waiting or have shopping to do after. Buying a car is not a quick process generally, as it takes time to pick a model, secure financing, etc. If the dealership is in an isolated area, you might find yourself with nothing to do. Luckily, we are located off of Kings Automall Drive right in the heart of Cincinnati, just a short drive from many stores and restaurants, such as Target, Best Buy, and even a few great Deli’s.

The Cincinnati, OH, skyline is shown at dusk.

You can find us at 9673 Kings Automall Drive. Whether you live in Indianapolis, Louisville, Columbus, or Cincinnati, we are easy to get to, right off of Interstate 71.

Whether you need your vehicle serviced or are looking to buy a new car, our location can’t be beat for its convenience—come on down and take advantage of everything we have to offer. And if you’re too busy, check out our entire inventory of new and pre-owned vehicles online, 24 hours a day, seven days a week. We update our inventory daily, so you are sure to find the most up-to-date vehicles listed on the website as we are always adding new vehicles to our lot.

What to Expect

If you’ve never been to McCluskey Chevy, you will have to be prepared for a truly different car-buying experience. We all dread going to car dealerships because we don’t necessarily understand the process and are never sure if we are getting a good deal. But here you’ll find a completely different experience. Our friendly and knowledgeable staff will walk you through the process and find the best deal for you. Whether you are working with our finance team on finding the best rate or our sales team in finding the perfect vehicle for you, you will find we have streamlined the car-buying experience to make sure everyone who walks through our doors leaves happy.

While we are proud of our state-of-the-art showroom and our Internet Café, what we value above all else is making sure you have the best overall experience in your search for a vehicle. We’re here to change people’s expectations—to make them want to go to the dealership, to say hi to our staff, and to build lasting relationships. McCluskey Chevy is not just committed to its customers, its committed to the Cincinnati community. This is what makes us such a unique dealership.

Come and see for yourself what makes us such a special place to buy your next car. We’re confident you will never set foot in another dealership again. Everything we do is with the customer in mind, and that’s what makes us worth the drive into the city, whether you are coming from a long way away, or live just outside Cincinnati, you will not regret the trip.