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Over 10,000 Customer Reviews
Got right in with no problems. Only thing I have a problem with, are the prices for the regular maintenance items. 40. dollars for an air filter? Come on! Just a little steep. Regular working stiffs can't afford things like that and are more apt to do it themselves or find a backyard mechanic to do it.
Jeremy in the service Dept has been without a doubt the most helpful person there. He has went out of his way to not only find the issue with our vehicle but to keep us up to date on the repair and not surprise us with repair costs.
I really wanted to post this review because the service provided to me by Jessica Williamson was above and beyond what I expected from a customer standpoint. She was extremely attentive, considerate, punctual with all our appointments, and very kind to me. I'm actually from NC and ended up coming up here to OH to purchase my truck soley from what the company offered me; Lifetime warranty on my new truck, and my trade-in value was more than what I was offered back home. I will be back in the future for my future needs, and I honestly can't recommend McClusky Chevrolet enough. Thank you Jessica!
This makes car number three for me from Mccluskey! Always a great experience
Relaxing atmosphere. Fast n friendly service. Although if chevy doesn't bring back the cruze my next new car wont be from the chevy dealership
I will be honest, we went initially and spoke to a gentleman Andy. He was basically less than helpful. He couldn’t find anything we were interested in and kept pushing a used car. He couldn’t provide us with any answers and told us they couldn’t get what we wanted for months. I wasn’t going to go back. A friend introduced us to Bill. Bill was amazing. He walked us through the process and gave us different options based on what we liked/wanted. We ended up getting the 2021 Traverse we originally had planned on. He was helpful, polite and knowledgeable. He definitely turned the experience around for us. He listened to want we wanted and followed through. We definitely will come back for Bill.
Mike S is the only one I’ve ever dealt with. I switched dealers I work with because he wasn’t there anymore. Last 4 vehicles was from him. I’m happy and he’s always went above and beyond for me. I’m glad he’s still there. I willBe back as long as he’s still there
PLEASE READ MY UPDATE BELOW for a great story!Antoine Wilson did an excellent job guiding me through the sales process of my Bolt EV Premium and negotiation. however, the entire support staff let him and me down on numerous occasions. the first car he had pulled out was already used and trashed (literally) inside. we found another car on another lot we had to retrieve. unfortunately, it was not charged and was supposed to get on the charger immediately, but it obviously did not as it was down to 12 miles when it was delivered this evening. even worse all 4 tires were dangerously underinflated. I also discovered that the second car did not have DC fast charging capabilities which I was not made aware of. This is a real issue as it limits the use of the car to commuting only. I am still awaiting a response on how this is going to be rectified. The whole checkout process and document signing takes way too long. Form test drive to me leaving took almost 6 hours! this is too long!.I did liked and appreciate someone reaching out to me to schedule the first service on the first business day and I am very pleased to be able to do this on a Saturday as well.In summary, the overall performance was rather poor, but I bumped up the rating because of Antoine's excellent performance and the service departments reach out to set up the service.IMPORTANT UPDATE!I changed my rating from 2 to 5 ⭐️S!Here is why! I was contacted by Antoine regarding the missing DC charging capability and McClusky Chevrolet offered to replace the car with one that has the fast charging capability!THIS IS WHAT I CALL EXCEPTIONAL CUSTOMER SERVICE!The checkout processes was also much less painful than on Saturday. I guess I should have know Saturday’s are not a good days to buy cars.A special shout-out to Antoine Wilson again. I can highly recommend to anyone who considers buying a car at McClusky Chevrolet to ask for him by name!Thank you everyone at McClusky to rectify the situation and make me a very happy customer!
Prompt kind courteous service keeps your automobile running like new
Amy was amazing. Very sweet. Showed multiple vehicles. Did everything she could for us and was very patient. K.C. was also very good and didn't mind talking to my husband over speaker phone because he couldn't come in.
The staff is always friendly and very helpful. I was kept up to date on the details of my service as it was happening. No better place to wait on service.
I am a long time customer. I bought my car when the dealership was Terry Lee in 2004. I have returned each time I was scheduled to and whatever the book says my car needs thats what it gets. Im a one owner Cavalier driver and should I need to purchase another car I will gladly do business there. Thank you McClusky Chevrolet you have kept my car running all these years and made me a proud owner of my chevy.
This place, y'all... first time I ever bought a car. I was sooo nervous and out of my element. But from the second I walked in, the staff made me feel like I was a guest at a luxury resort. I kid you not! They offered drinks and a place to sit... and my rep, Bill Stouffer, made everything so easy! I told him what I wanted, what my budget was, and he totally just made it happen. And I am IN LOVE WITH MY CAR! And their Lifetime Powertrain Warranty? Why go anywhere else!?LOVE LOVE LOVE McCluskey Chevrolet, and I will never buy another car anywhere else! 10 out of 10!Thank you, McCluskey!
I have purchased 2 cars from McCluskey Chevrolet in the last couple of years. The experience was exactly what I look for, simple, efficient, and no hassle. I will be a lifelong customer. If you are looking to buy a car, ask for Bill Stoufer! He is a terrific salesperson.
Happy to have purchased a new bolt
I always have prompt, accurate and courteous service.
Absolutely love coming to Mccluskey to get my car serviced always Excellent service, get me in and out and always make sure to explain whats going on with my vehicle
Gina was very nice an helpful gave us confidence
Dontae was the nicest man and went over and beyond to get us in a beautiful cherry bomb red 2021 Chevy Colorado, wasn't one of our choices but hey you know everybody can't have everything they want but we love our truck and we loved how everyone was so nice and the company is and has always been my first choice for vehicles, I will always be back for all my trucks in the future
Was in and out in no time. Had a good experience.
Our experience from the beginning to the end was wonderful. Jeff Schreiber was very informative and a pleasure helping us purchase our Colorado.
Friendly and fast. Matt was knowledgeable and answered all my questions.
Been a customer forever awesome totally awesome
Charles very professional and deserves recognition for his above and beyond customer service!!! My vehicle was waiting in bay after oil change and tire rotation, with door open and washed. Felt like 5 star treatment! Love itBtw need snacks like bananas oranges or sushi, thank you Mcluskey Chevrolet..lower prices and lower rates!
Welcome to McCluskey Chevrolet
McCluskey Chevrolet was the #1 volume new car dealer in the world for Chevrolet Motor Division in 2019 and 2020. Team McCluskey is proud to serve guests in all 50 states with their Nationwide Sales Program – paying the one-way airfare to fly guests into Greater Cincinnati International Airport where a VIP Shuttle whisks our guest out to the world-class McCluskey Chevrolet Dealership in the Kings Automall. Team McCluskey also specializes in providing Free Home Delivery Celebrations as an integral part of their World’s Best Car Buying Experience!
Shopping for your next dream vehicle has officially become a fun and enjoyable event at McCluskey Chevrolet. By utilizing both United States Patents that McCluskey Chevrolet has developed and perfected over the past 14 years – we are able to perform nationwide searches every 60 seconds, 24 hours a day. With these patented processes McCluskey is fortunate to always be finding and buying the best-used vehicles at the best wholesale prices. McCluskey uses these processes to source all makes and all models…both import and domestic. Finally, for your complete peace-of-mind, our used vehicles come with a Carfax Guaranteed Clean Vehicle History and a fully insured lifetime warranty…free of charge!
Visit mccluskey.com 24/7 where you can easily shop and buy from the convenience of your smartphone, experience our guaranteed quick and easy credit approval, and then sit back, relax, and let Team McCluskey deliver your next vehicle right to the front door of your home or office.
Now the real fun begins as you then experience our World’s Best Service Experience! To keep up with demand for our world-class technicians and guaranteed lowest prices in service, in 2009 we expanded to a full second shift / 7-day work schedule that is open until 3:00 in the morning!
Experience first-hand why we are #1 in the world in new car sales for Chevrolet Motor Division.
McCluskey Chevrolet in the Kings Automall
9673 Kings Automall Rd Cincinnati, OH 45249
Nationwide Toll Free: 855-McCluskey (855-622-5875)
Open Today! Sales: 9am-6pm
McCluskey Chevrolet Used Car Superstore
435 E. Galbraith Rd Cincinnati, OH 45251
Nationwide Toll Free: 855-McCluskey (855-622-5875)